In case you are looking forward to excelling as a human resource professional, well, liking and understanding people is not the only skill that is required. Yes, this might come as a shock to the ‘people person’ in you. However, there are a plethora of skills that every HR professional needs to master in the competitive times we are living in today. If you wish to be the perfect ‘people person’, you must read this article. Here is a list of 6 things that no HR professional can do without.
- The Quality of Multi-Tasking
We are aware that you have always imagined and experienced the work of HR as restricted to employee management, training, and compensation. Then again, there is a lot more to it than you think.
As a Human Resource professional, you are required to stay informed about what are the perks that the competition is offering to its employees, so that, even your offers are in line with those. Not just that, at the same time, you need to be there to help the employee who is facing a major family crisis. Yes, multi-tasking may seem to be a tedious job but this is the way it is. Once you master the art of multi-tasking, you will realize that it is not as difficult as you earlier thought.
Well, all appreciate a compassionate HR who is omnipresent in the organization for the employees. By addressing many people at the same time, you will complete various tasks simultaneously. This will, therefore, change you from a people’s person to people’s favourite person.
- Educational Qualification
Even though you have made the cut as an HR manager, in a decent organization, with the skill-set you have, you need specialized qualifications to grow in the field. Therefore, you should opt for courses such as Distance Education MBA in Human Resource Management so that you can call yourself a qualified Human Resource Professional. Once you are qualified enough, nothing can stop you from excelling as an HR professional. Qualifications act as the key to success. The more qualified you are, the more knowledge you have. Furthermore, knowledge and experience lead to a successful individual.
- Work-life Balance
Like every other professional, even the HR professionals should maintain a gap between their personal and professional lives. This separation is necessary because the work of an HR never seems to end because it is a perpetual cycle of recruitment, training, grievance redressals, and recruitment again!
This can be done by compartmentalizing your day into ‘work’ and ‘private’ life. So, always leave all your work-stress at the office to save yourself from going crazy. This will help you in staying calm and content at home.
Sometimes, deadlines can encourage you to finish your work. However, other times, if you do not work according to the deadlines, you may start becoming stressed, decreasing productivity. Therefore, it is essential to complete the given tasks on time. This additionally helps you separate your work and home life since you are at the peace of mind when you reach home.
- Legal Knowledge
With the emergence of new ‘self-conduct’ and ‘organisational safety’ laws in the organisational sector, HR managers need to have a good knowledge of the employment laws. This may sound difficult in the beginning.
As HR Professionals, you will confront issues regarding conduct and conflicts which will require on-the-spot decisions to keep the reputation of the organisation intact, making the importance of legal awareness all the more critical. It may seem difficult to stick to the laws while making any decisions. However, when you have enough knowledge about the laws, you are able to jump to conclusions faster. You do not necessarily have to go for bachelors or a masters in law, you can simply take up skill development courses in specific domains to become more efficient.
- Discretion and Decision Making
While the law does not abide by the Human Resource managers to work in lines of a psychiatrist and keep all the information about employees confidential, you cannot make their data public either. It is expected of an HR manager to safeguard the interests of the employees and exercise discretion when someone asks them about the personal or professional records of the employees. Therefore, you must always make sure you do not disclose any information, directly or indirectly, to someone other than the employee himself.
Moreover, when they are in the face of a difficult situation, such as- whether to let a competent employee due to personal conflicts with other members or not- HR managers should critically analyse the situation, come up with the best solution, and do what is the best for the organisation. This will help them in becoming the best HRs the companies ever get.
- Psychological Traits
An HR manager is responsible for addressing the issues of the employees and for taking interviews for the new ones. Therefore, it is essential for them to understand the psychological aspects, like body language, hand gestures, and expressions of the people, especially the ones they are interviewing, in order to provide the company with the best employees. The ability to comprehend such psychological traits makes a person the most suitable HR professional for a company.
The Bottom Line
If you are an HR manager and are not sure how good you are or feel insecure about your job, you must think about the above factors that may affect your qualities as an HR manager. Taking the above-mentioned qualities into consideration and applying them in your life can not only help you with further professional success but also improve you as an individual.
When you work for a company or a client, all you want is their satisfaction. Therefore, by indulging yourself in the profession completely and by inculcating the qualities, you will not only experience the happiness of your clients and company, but also the inner satisfaction that you get by being the best ‘people person’.